What’s the right way of giving feedback? 英会話・英語 アミック
2017/06/19
Feedback is invaluable, it informs us of areas which we may need improvement. Yet many of us shy away from giving and receiving feedback. This, in part, is because we not only dislike being told, or telling people, but because we avoid it we get out of practice. Criticism which is given without careful consideration can be hurtful as can criticism received out of the blue.
Be direct, but polite before giving the feedback. A simple phrase “Can I share some feedback with you?” prepares the receiver and builds trust. Be specific, make sure to provide clear solutions, or listen to the solutions that the receiver offers. Work from it from the other point of view, the best conflict resolution is to be able to understand the opposing argument. Explain in your own words what you think the other person meant, it will help to clarify if there is misunderstanding that has arisen.